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What shipping options do you offer?
We offer complimentary express shipping (2–3 business days) within Australia on full non sale items.
Do you ship internationally?
Yes, we ship to select countries. International delivery times vary by destination, typically 7–14 business days. Customs fees or import duties, if applicable, are the customer's responsibility.
How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number and link. You can also track your order by logging into your account.
Can I change or cancel my order after placing it?
We process orders quickly, so please contact us within 1 hour of placing your order if you need to make changes. Once an order has shipped, it cannot be cancelled.
email shop@mitchellogilvie.com or call Mitchell Ogilvie Menswear via phone on +61 (7) 3031 3888.
What if my package arrives damaged or is lost in transit?
Please contact our customer service team within 48 hours of delivery with photos of the damage (if applicable), and we'll arrange a replacement or refund.
email shop@mitchellogilvie.com
What is your return policy?
If you would like to exchange or return an item, please let us know by email within 72 hours of delivery.
shop@mitchellogilvie.com
For personal styling and fitting advice or further product information, please contact Mitchell Ogilvie Menswear via phone on +61 (7) 3031 3888.
